How to place my order?
Just add the item you want to buy and add it to your shopping cart. Click the shopping cart icon on the top right; a drawer will slide out, then click on the checkout button and proceed to the checkout page. Fill in your personal information, and enter your payment details.
How to apply a discount code on my order?
The ordering process is as such, shipping address - shipping method - payment method. At the payment method page, a discount code form field will be there on the page. Type in the discount code and click the button on the right, the discounted price will be calculated immediately in your order summary.
Can I change or cancel my order?
Sure, you can change or cancel your order, just contact our customer service and give them the required information. This could be easily done only if your order has not been shipped. (Extra fees may apply if the ordered product has left the warehouse) Most of our orders are fulfilled within 24 hours after your payment has been processed.
What payment methods can I use?
We accept credit cards such as Visa, Mastercard, and American Express, all processed through Stripe Inc. or PayPal.
How do I know if I have placed my order successfully?
Once our warehouse has processed your payment, we will send you an order confirmation email.